Privacy Policy
CRMISA ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crmisa.com, register for our courses, or interact with our services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
When you interact with CRMISA, we may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment and billing information
- Educational background
b. Non-Personal Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referral source
c. Course Activity
- Enrollment data
- Course progress
- Course progress
- Quiz scores and assessments
- Communications within the platform
2. How We Use Your Information
We use the information we collect for the following purposes:
- To register and manage your account
- To provide access to courses and materials
- To process payments and send receipts
- To send administrative and course-related emails
- To personalize your learning experience
- To analyze and improve our services
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers (e.g. payment processors, hosting providers)
- Academic partners (if applicable and only with your consent)
- Legal authorities when required by law or in connection with legal proceedings
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. These include secure servers, encryption, and access controls. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request deletion of your account and data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at support@crmisa.com.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can modify your browser settings to refuse cookies, but this may limit functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
CRMISA does not knowingly collect personal information from children under the age of 13 without parental consent. If we learn we have collected such data, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@crmisa.com
Website: www.crmisa.com